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Men's Platinum Jewelry | ByEnzoMen's Platinum Jewelry | ByEnzo
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Repair Instructions:

In order to send in your ByEnzo jewelry for service, please email info@byenzojewelry.com and include the following information:

> Full name
> Email
> Contact number
> Shipping address
> Detailed description of the repair
> Receipt (if purchased within a year for warranty coverage)
> Style number (if available) or take a clear picture of the item so that we can identify the style number
> Has the repair item ever been resized or modified (Y/N):
If yes, please specify

Once you forward the above information to our repair service team, we will send you a packing slip and service order number to track your repair.

Please be sure to print out the packing slip and include it with your jewelry. If you purchased your jewelry less than a year ago, please include a copy of your receipt.

We recommend insuring the package with FedEx or UPS and keeping the tracking number for your records. Please pack repair item(s) securely to prevent damage during transit. However, we do not return original packaging, so please do not send any repair item with packaging materials such as jewelry boxes or pouches that require to be returned.

Do not hesitate to Contact Us if you have any questions. 

Have a Question?

You may contact ByEnzo
Monday – Sunday: 10 AM – 8 PM ET
at +82-744-9946.

You can also send us a message and we will respond within two business days.

By submitting this form you agree to our Privacy Policy.

EXCLUSIVE SERVICES-

Complimentary Gift Wrapping

Complimentary Ground Shipping

Download Catalogs

EXCLUSIVE SERVICES-

Complimentary Gift Wrapping

Complimentary Ground Shipping

Download Catalogs

MAY WE HELP YOU?-

Call or Email Us
FAQ’S
Shipping and Delivery
Special Request
Repair Service
Terms & Conditions Privacy Policy
Bank Account No.

MAY WE HELP YOU?-

Call or Email Us

FAQ’S

Shipping and Delivery

Special Request

Repair Service

Terms & Conditions Privacy Policy

Bank Account No.

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info@byenzojewelry.com
(+82) 2-744-9946
Monday to Friday 10 a.m. til 8 p.m. (Excluding public holiday)
S1005 / 1006, Hyosung Jewelry City, Inui-dong, 48-2 Jongno-gu,
Seoul, South Korea

Do you have any questions?

If you have any questions,
please feel free to contact us by email.

contack us

+82 744 9946

info@byenzojewelry.com

Monday - Sunday
10am - 8pm

S1005 / 1006, Hyosung Jewelry City, Inui-dong, 48-2 Jongno-gu
Seoul Korea.


ALL PURCHASE ITEM WILL BE PACKED CAREFULLY.

We deeply understand that all the products you have ordered from us are extremely precious to you, so we will do our best in order to send out the products carefully and promtly.

We include a high-end leather case for each product purchased but if you would like to change into wooden case, it is possible as well.

platinum bracelet ByEnzo Pt950 leather gift box

FREE DELIVERY SERVICE IS INCLUDED.

After completing the transaction, the product will usually be arriving within 10 working days.
Depending on the delivery region, it takes between 3 and 7 days to complete the delivery.

We will afford the fee whenever there is extra fee occur during the process.
For special regions, please write us mail for more information.


Copyright 2019 © ByEnzo Jewelry
Seoul Korea
  • Bracelet
  • Necklace
  • PENDANT
  • BESPOKE LINE
  • About ByEnzo
  • CONTACT US
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