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      Men's Platinum Jewelry | ByEnzo Men's Platinum Jewelry | ByEnzo
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        • NECKLACE
        • BRACELET
        • PENDANT
        • BESPOKE LINE
        • ABOUT ByEnzo
        • CONTACT US
        • More Infomation

          • Call or Email Us
          • FAQ’S
          • Shipping and Delivery
          • Special Request
          • Repair Service
          • Terms & Conditions
          • Privacy Policy
          • Bank Account No.

        After Sevice Information


        Free After Sales Service


        Issues related to the chain connections, brightness, polishing, loosen of jewelry, etc., are free for maintenance.
        Only products purchased in our shop would be able to enjoy free after-sales services, only when there is product identification number is possible, please find your product id from the product certification alongside the product.
        Products without identity number and chain-type products that are made before 2010 should have our company’s logo to enjoy free after-sales services.

        Paid After Sales Service


        Gilt service for necklace and ring (Free gilding service is available for once no matter what circumstance and period only)
        Required time depends on countries, and  it usually takes 3-7 days (Saturday, Sunday and Public holiday are excluded)

         

        Repair Instructions:

        In order to send in your ByEnzo jewelry for service, please email info@byenzojewelry.com and include the following information:

        > Full name
        > Email
        > Contact number
        > Shipping address
        > Detailed description of the repair
        > Receipt (if purchased within a year for warranty coverage)
        > Style number (if available) or take a clear picture of the item so that we can identify the style number
        > Has the repair item ever been resized or modified (Y/N):
        If yes, please specify

        Once you forward the above information to our repair service team, we will send you a packing slip and service order number to track your repair.

        Do not hesitate to Contact Us if you have any questions. 

        Have a Question?

        You may contact ByEnzo
        Monday – Sunday: 10 AM – 8 PM ET
        at +82-744-9946.

        You can also send us a message and we will respond within two business days.

        By submitting this form you agree to our Privacy Policy.

        EXCLUSIVE SERVICES-

        Complimentary Gift Wrapping

        Complimentary Ground Shipping

        Download Catalogs

        EXCLUSIVE SERVICES-

        Complimentary Gift Wrapping

        Complimentary Ground Shipping

        Download Catalogs

        MAY WE HELP YOU?-

        Call or Email Us
        FAQ’S
        Shipping and Delivery
        Special Request
        Repair Service
        Terms & Conditions Privacy Policy
        Bank Account No.

        MAY WE HELP YOU?-

        Call or Email Us

        FAQ’S

        Shipping and Delivery

        Special Request

        Repair Service

        Terms & Conditions Privacy Policy

        Bank Account No.

        FIND US ON-

        FIND US ON-

        info@byenzojewelry.com

        (+82) 2-744-9946
        Monday to Friday 10 a.m. til 8 p.m. (Excluding public holiday)
        Zip: 03130
        S1005 / 1006, Hyosung Jewelry City, Inui-dong, 48-2 Jongno-gu,

        Seoul, South Korea

        Do you have any questions?

        If you have any questions,
        please feel free to contact us by email.

        contack us

        Email: info@byenzojewelry.com
        Phone: (+82) 2-744-9946
        What’s App: (+82) 10-2482-6688
        Business Hours: Monday to Friday 10 a.m. till 8 p.m.
        (Excluding public holiday)
        Address: S1005 / 1006, Hyosung Jewelry City, Inui-dong, 48-2 Jongno-gu, Seoul, South Korea.

        You can also send us a message and we will respond within two business days.
        By submitting this form you agree to our Privacy Policy


          ALL PURCHASE ITEM WILL BE PACKED CAREFULLY.

          We deeply understand that all the products you have ordered from us are extremely precious to you, so we will do our best in order to send out the products carefully and promtly.

          We include a high-end leather case for each product purchased but if you would like to change into wooden case, it is possible as well.

          platinum bracelet ByEnzo Pt950 leather gift box

          FREE DELIVERY SERVICE IS INCLUDED.

          After completing the transaction, the product will usually be arriving within 10 working days.
          Depending on the delivery region, it takes between 3 and 7 days to complete the delivery.

          We will afford the fee whenever there is extra fee occur during the process.
          For special regions, please write us mail for more information.


          Copyright 2021 © ByEnzo Jewelry
          Seoul Korea
          • NECKLACE
          • BRACELET
          • PENDANT
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