ByEnzo Jewelry deliveries require the signature of an adult over the age of 18 upon delivery. To ensure the secure delivery of your order, ByEnzo does not ship orders to P.O. Boxes and APO/FPO addresses.
- INTERNATIONAL DELIVERY
ByEnzo Jewelry accepts online orders for shipment to addresses in the countries outside of South Korea and any of its dependent territories.
Delivery will take up to 3-7 business days for international shipment. If you have further concerns about your country’s shipment arrangement, please email us at [email protected]
- DELIVERY FEE
ByEnzo Jewelry provides FREE international delivery, we cooperate with FedEx in delivery the product safely.
- TRACKING CODE
After we have completed the shipment process tracking code is provided. It usually takes about 3-7 business days to arrive, please note that delivery period might be postponed due to uncontrollable situations. While, ByEnzo Jewelry will try our best to deliver the products to your hands with an enjoyable shopping experience.
- RETURN DELIVERY
When a size amendment is required, customers would have to pay for the return delivery fee, both from and to your country. Please make sure you have placed the order with the correct size.
If you have any concerns about selecting the bracelet or necklace’s accurate size, please contact one of our customer services staff.
Notwithstanding the foregoing, we aim to deliver product(s) to you, to the delivery address you have requested in your order within the time frame given, but we cannot give an exact delivery date. We are not responsible for direct or indirect losses which occur and which are not foreseeable by you and us, including but not limited to: loss of income or revenue loss of business loss of profits or contracts loss of anticipated savings Subject to the paragraph above, we are not responsible for any delay in, or failure of, performance of our obligations under these terms arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.
Have a Question?
You may contact ByEnzo
Monday – Sunday: 10 AM – 8 PM ET
You can also send us a message and we will respond within two business days.