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      Men's Platinum Jewelry | ByEnzo Men's Platinum Jewelry | ByEnzo
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        • NECKLACE
        • BRACELET
        • PENDANT
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        • ABOUT ByEnzo
        • CONTACT US
        • More Infomation

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          • FAQ’S
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        FAQ’s

        a

        Could I buy from an offline store?

        ByEnzo is under Enzo Limited Company that based in South Korea. All products can be purchased in our mother company and you could consult any kinds of information from Enzo as well.

        Category: Order
        a

        Can I order as non-member?

        Non-members can purchase. But as a member, you could receive more information about the latest news.

        Category: Order
        a

        I want to know how long does it take for the processing period when I order from online.

        We will send out the finished product in 15 working days.

        Category: Order
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        What is the payment method?

        You could select either bank transfer or PayPal to complete the payment.

        Category: Payment
        a

        Will I receive receipt or confirmation of the order?

        You could confirm the order by logging in to ByEnzo homepage.

        Category: Payment
        a

        I want to know where is my parcel.

        ByEnzo will send out the tracking code after the products are sent.

        Category: Payment
        a

        How long does it normally take for delivery?

        Delivery time differs based on location different and expected arrival time will be sent after you have placed the order.

        Category: Sipping
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        Can I select overseas delivery?

        Internetional delivery is available.

        Category: Sipping
        a

        How to process the delivery service?

        We will select the best delivery method according to your situation.

        Category: Sipping
        a

        How much for the delivery fee?

        You do not need to pay for the delivery fee. Free delivery service.

        Category: Sipping
        a

        Does ByEnzo provide bespoke service?

        Bespoke is available.

        Category: Personalization & Customization
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        I want to know the bespoke processes.

        Our team will communicate with you and based on your idea in order to sketch the draft. Then, we will create a 3D draft that you can view the design in a more realistic way. We always welcome opinions at anytime and create the best bespoke accessory according to your wish.
        ByEnzo will share files with you through Google docs, so please provide email or any social media that we could contact you for further procedures.

        Category: Personalization & Customization
        a

        I want to know how to find out the most suitable length.

        Please go to ‘Measurement Method’ page for more information.

        Category: Sizing and Engraving
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        Can I engrave characters on all types of accessories from ByEnzo?

        Yes, we support engraving service. In ByEnzo, we provide various character styles for you to select and you are welcome to select any one from it.

        Category: Sizing and Engraving
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        Which font style is the most commonly used?

        We could provide some recommendations on which style is the mostly picked.

        Category: Sizing and Engraving
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        How can I cancel products I have already ordered?

        We are sorry that all bespoke items could not be cancelled. Therefore, please think twice before you place an bespoke order. Thank you for your understanding.

        Category: Return and Refunds
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        Can I exchange if the product itself has flaw?

        If flaws appeared because of our fault during the manufacturing process, we are happy to exchange the product.

        Category: Return and Refunds
        a

        Products Purchasing Channels

        ByEnzo offers both offline and online channels for customers to buy our products.

        Online channel

        This website is the official selling point of ByEnzo Jewelry, so you can always purchase a product from this site.

        www.byenzojewelry.com

        For other Social Media, you could view more pictures from our Pinterest or Instagram.

        Pinterest: ByEnzo Jewelry
        Instagram: byenzojewelry

        Offline channel

        ByEnzo has one display store in Seoul, South Korea, our opening time is from 10 am to 8 pm during the week. If you are not able to visit our store in person, ByEnzo could offer live video calls through Skype, What’s App, or We chat based on your request.

        While at present, we are only able to deliver services in both English and Chinese, please bear with us if you do speak other languages, thank you.

        Contact Us for more information!

        Category: Guarantees and Service
        a

        Will ByEnzo provide warranty or certification?

        ByEnzo will provide warranty for each single item.

        Category: Guarantees and Service
        a

        How to define paid and free after sales services?How much does it cost for paid after sales services?

        When the after sales service does not invovle adding new materials, it is free of charge. However, if new materials is added, you would have to pay for that.

        Category: A/S

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        Have a Question?

        You may contact ByEnzo
        Monday – Sunday: 10 AM – 8 PM ET
        at +82-744-9946.

        You can also send us a message and we will respond within two business days.

        By submitting this form you agree to our Privacy Policy.

        EXCLUSIVE SERVICES-

        Complimentary Gift Wrapping

        Complimentary Ground Shipping

        Download Catalogs

        EXCLUSIVE SERVICES-

        Complimentary Gift Wrapping

        Complimentary Ground Shipping

        Download Catalogs

        MAY WE HELP YOU?-

        Call or Email Us
        FAQ’S
        Shipping and Delivery
        Special Request
        Repair Service
        Terms & Conditions Privacy Policy
        Bank Account No.

        MAY WE HELP YOU?-

        Call or Email Us

        FAQ’S

        Shipping and Delivery

        Special Request

        Repair Service

        Terms & Conditions Privacy Policy

        Bank Account No.

        FIND US ON-

        FIND US ON-

        info@byenzojewelry.com

        (+82) 2-744-9946
        Monday to Friday 10 a.m. til 8 p.m. (Excluding public holiday)
        Zip: 03130
        S1005 / 1006, Hyosung Jewelry City, Inui-dong, 48-2 Jongno-gu,

        Seoul, South Korea

        Do you have any questions?

        If you have any questions,
        please feel free to contact us by email.

        contack us

        Email: info@byenzojewelry.com
        Phone: (+82) 2-744-9946
        What’s App: (+82) 10-2482-6688
        Business Hours: Monday to Friday 10 a.m. till 8 p.m.
        (Excluding public holiday)
        Address: S1005 / 1006, Hyosung Jewelry City, Inui-dong, 48-2 Jongno-gu, Seoul, South Korea.

        You can also send us a message and we will respond within two business days.
        By submitting this form you agree to our Privacy Policy


          ALL PURCHASE ITEM WILL BE PACKED CAREFULLY.

          We deeply understand that all the products you have ordered from us are extremely precious to you, so we will do our best in order to send out the products carefully and promtly.

          We include a high-end leather case for each product purchased but if you would like to change into wooden case, it is possible as well.

          platinum bracelet ByEnzo Pt950 leather gift box

          FREE DELIVERY SERVICE IS INCLUDED.

          After completing the transaction, the product will usually be arriving within 10 working days.
          Depending on the delivery region, it takes between 3 and 7 days to complete the delivery.

          We will afford the fee whenever there is extra fee occur during the process.
          For special regions, please write us mail for more information.


          Copyright 2021 © ByEnzo Jewelry
          Seoul Korea
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