Have a Question?
You may contact ByEnzo
Monday – Sunday: 10 AM – 8 PM ET
at +82-744-9946.
You can also send us a message and we will respond within two business days.
By submitting this form you agree to our Privacy Policy.
Unfortunately, exchange or refund is not accepted. ByEnzo Jewelry will ensure each jewelry piece is stored and packed nicely so that it will not be damaged during the delivery process.
Therefore mind-changing reason is not accepted for exchange and refund.
Yes. It is possible if you would like to trade in your previous chain for a new one.
For more exact trade-in price and percentage, please E-mail us for further information.
You may contact ByEnzo
Monday – Sunday: 10 AM – 8 PM ET
at +82-744-9946.
You can also send us a message and we will respond within two business days.
By submitting this form you agree to our Privacy Policy.